The Importance of Addressing Psychosocial Risk

Workplaces are facing a sharp rise in psychological injury claims and costs. Regulators across Australia now require employers to identify, assess and control psychosocial hazards—just as you would any physical risk. This isn’t just a compliance issue; it’s about protecting people and improving performance. When organisations tackle workload pressure, unclear roles, poor recognition, and low psychological safety, teams recover faster, focus better, and deliver more sustainable results through improvements in productivity.

Your duty of care (in plain language)
Under Australian WHS laws, employers (PCBUs) must eliminate or minimise psychosocial risks so far as reasonably practicable, guided by codes of practice and, in some jurisdictions, specific psychological health regulations. If you operate across states, check your local regulator’s code and any extra requirements.

How PRAX helps
PRAX provides a structured, evidence-based way to spot risk hot-spots, prioritise actions, and track improvement—aligned to the National Model Code of Practice and State Regulations. Use the resources below to brief leaders, equip teams, and plan your next steps.

Model Code (national): Managing psychosocial hazards at work — Safe Work Australia (start here for principles, applies when adopted by your state).
NSW: Managing Psychosocial Hazards at Work — Code of Practice and 2022 regulation updates.
Victoria: Occupational Health & Safety (Psychological Health) Regulations overview/FAQ.
Queensland: Managing the risk of psychosocial hazards at work — Code of Practice 2022.
Western Australia: Psychosocial hazards in the workplace — Code of Practice (2022) and related “mentally healthy workplaces” codes.
Privacy (APPs): If you collect worker data, see the Australian Privacy Principles quick reference.